Report a fault and get information updates online
If you have an emergency to report please call us immediately. Real-time fault information is also available on ESB Networks' PowerCheck and check Latest Updates during bad weather. NOTE: To ensure privacy of information you will need your 11 digit MPRN and the name or telephone number associated with your account.
Register your fault details in 4 simple steps
Emergency Contact
To report a dangerous situation to people or property
(24 hours / 7 day service)