ESB Networks - Recall of Ampy Meters

ESB Networks regrets to advise that a small proportion of an electronic meter (Ampy) could develop a fault.  The manufacturer has advised that the issue is only likely to arise with a very small proportion of meters (<10% of 17,000 affected meters).  There is a potential for a small component within the meter to fail which would cause the meter to record inaccurately for a short period of time and then to stop working.  ESB Networks will carry out a planned exchange programme to remove all of these meters over the next few months.  If you have this type of meter you will receive a letter of clarification from us this week.  The affected meters are single phase meters with RM code RM067/RM068.

​Images of Ampy Meters

NOTE: 

Please be assured that there is no safety risk associated with this issue and your electricity supply will not be affected.

Meter accuracy is only affected for a short period before meter failure.

What to do next

​​No action is required on your part.  Customers who have this type of meter will receive a letter from us this week to clarify the issue.  We will arrange to replace and test your meter over the next few months and advise you of the outcome. If the tests show any inaccuracy with the meter, a refund will be processed for you where appropriate.

You will find more detailed information below to address any questions you may have.  If you have any concerns please contact us on 1850 372 757 or +353 21 2386555 or email: esbnetworks@esb.ie.

Questions & Answers