We are ESB Networks. We ensure that electricity gets to the homes and businesses of our 2.3 million electricity customers, safely and efficiently. We have invested over €6bn in the electricity network over the last 10 years to ensure that it is reliable and enables communities and businesses in Ireland to grow and develop.
We provide a wide range of services to our customers, all of whom need to be registered with an electricity supplier. Each year we carry out over 9 million meter readings and provide these to your supplier in order to ensure you receive correct billing. We also deliver a range of technical services such as restoring supply when network faults occur, for example due to storms. Other services, some of which are chargeable, include undertaking line alterations at the customer’s request and carrying out service alterations requested via suppliers.
Whether you are a domestic or a commercial customer, we will provide a new electricity connection that best suits your needs.
Your safety is our priority. Electricity is a powerful energy source but it can be dangerous. Always follow our safety guidelines. To ensure you stay safe, stay clear of overhead, underground and fallen electricity wires, always look out for electricity wires when you are outside . ‘Stay safe, stay clear’. For emergencies call 1850 372 999.
Acting responsibly in all aspects of our business is one of our key priorities.
This Customer Service Improvement Plan 2013-2016 complements and strengthens the Customer Charter. It reaffirms our commitment to the delivery of high quality services that meet your needs in a cost effective manner.
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Poster - Always Dial Before You Dig. Avoid the dangers of underground electricity cables.
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Teaching Resources - Senior Lesson Plan 1 - Static Electricity
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This Policy is a statement of the commitment of ESB Group in conducting our activities and those of our subsidiary companies in an environmentally responsible manner. This policy statement commits ESB Group to comply with all statutory and regulatory environmental legislation pertaining to our business operations.
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A letter which accompanies and forms part of a Standard Connection Agreement (SCA) deeming the Agreement to be accepted if the customer continues to use the connection.
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This Application Form is for business customers wishing to apply for a connection to the electricity distribution system for the following:
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This document sets out the conditions for connecting a premises to the electricity distribution system for loads of less than 100 Kilovolt Amps (kVA).
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Job Aid for the Emergency Services dealing with the hazard of electricity.
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This document contains statistical information on all Energised Non-Wind Farm generators to the distribution system and is updated every quarter.
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Meter Reading Sheet for Electronic Business Meter type ABB GEC PPM Meter.
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