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For emergencies: Call 1800 372 999

Meter reading

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Query form

Visit our Customer support queries page to see the most frequently asked questions by our customers. You can also leave us a message using the form below and we will respond as soon as possible.

The Meter Point Reference Number (MPRN) is a unique 11 digit number which identifies your electricity connection. It begins with 10 and can be found on your electricity bill.

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To report a dangerous situation or for information on supply interruptions please call 1800 372 999 or +353 21 238 2410 immediately.

Talk to our team

Customer support

1800 372 757 or Outside Ireland: +353 21 2386555 Mon-Fri 08:30 - 18:00 and Sat 08:30 - 13:30

Meter reading

Dial before you dig

1800 372 757 or Outside Ireland: +353 21 2386555 Mon-Fri 08:30 - 18:00 and Sat 08:30 - 13:30