Manage my meter
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Helpful guides
Frequently asked questions
How do I submit a meter reading
To take your meter reading, you need to know what kind of meter you have. Identify your meter.
How often do you read my electricity meter?
There is a two-monthly cycle for meter reading i.e. 6 readings per year.
We endeavour to get four actual readings per year taken by an ESB Networks' representative who calls to your home. The other two readings are estimates based on your previous usage patterns.
How to let us know your meter reading?
You can send us your reading in the following way:
Ring 1800 33 77 77 - you will need your MPRN and reading
Text 087 9609223 (in format MPRN(space)reading)
What is an MPRN?
You will find your MPRN at the top of your electricity bill from your electricity supplier.
- A Meter Point Reference Number (MPRN) is a unique 11 digit number used to identify your address
- It is used by all suppliers to check the incoming supply details for individual premises
- The MPRN is unique to individual premises and will never change
What if I am not at home when the meter reader calls?
If you are not at home when the Meter Reader calls, the Meter Reader will leave a card in your letterbox inviting you to send in the reading yourself. If you submit a reading within 24 hours of receiving a card, it can be used by your Electricity Supplier to calculate your next bill. Otherwise an estimated reading will be used.