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For emergencies: Call 1800 372 999
Gaeilge

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Frequently asked questions

What should I do in the event of loss of supply during storms?

Electricity distribution networks can suffer damage from storms. High winds and falling trees cause overhead power lines to break and fall which can interrupt the electricity supply to large areas. Excess surface water can flood underground electricity cable vaults and cause damage. Lightning can also damage power lines, electricity poles and equipment, sometimes leading to the pole catching fire. Sometimes, it can take time to locate the damaged network and complete the repairs. It is important at these times to keep clear of electricity wires.


Fallen wires are never safe to touch or handle report them on 1800 372 999

The electricity in my area is not working. Who do I contact to find out when it will be back?

Real-time information on outages:


ESB Networks PowerCheck


Online:


Report it Online


Call:

1800 372 999 or +353 21 2382410
The electricity supply has not been restored when expected. Who do I contact to find out when it will be back?

Real-time information on outages:


ESB Networks PowerCheck


Call:


1800 372 999 or +353 21 2382410

Are planned electricity interruptions confined to weekdays only?
No, they can occur on any day of the week. 

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