Disconnect my supply
Disconnect the electricity supply from a building
You may wish to contact ESB Networks to completely disconnect the electricity supply from a building in any of the following scenarios:
- A fire has occurred in the building
- The building is to be refurbished
- The building is unoccupied and may be a safety hazard
- The building is to be demolished
- You are undertaking maintenance at your property
Note: You do not need to request us to disconnect your supply if you are moving out and expect the building to be occupied soon again or that it will be unoccupied only for a short time.
Helpful guides
How to disconnect a building and /or get the meter removed
Disconnections should be requested by contacting your supplier and giving your account number or Meter Point Reference Number (MPRN). You can find a list of supplier contact details or your supplier's telephone number is at the top of your electricity bill. Inform your supplier that you wish to have your supply disconnected. If you have more than one meter, please provide meter numbers (RM Numbers) available on the face of the meter.
Meter types
If you wish to have the meter(s) removed, your supplier can arrange for this to happen at the same time as disconnecting supply.
IMPORTANT: If there is demolition work planned for the building, you must contact us in advance. This will enable us to ascertain if a meter removal and service removal is required, and if any other appropriate work is required for safety reasons.
How to get a meter removed from a building after it has been disconnected
Contact ESB Networks and ask for the meter to be removed.
When you do contact us, it is important to have your Meter Point Reference Number (MPRN). The MPRN number can be found on an electricity bill for the meter /connection point. The MPRN number is a unique reference number that tells us exactly where you are on the electricity network.
Phone
1800 372 757 or +353 21 2386555
If you do not know your MPRN, you can tell us the address of the building and the actual meter number (RM Number) available on the face of the meter.
Disconnect supply for building work
In certain circumstances, you may wish to arrange for a building's electricity supply to be completely disconnected. This requires a visit from ESB Networks to physically disconnect the supply.
For information on how to disconnect supply, refer to the How to disconnect a building and /or get the meter removed section above.
How to have the power temporarily disconnected and reconnected at my premises
A Temporary Disconnection may be facilitated directly by ESB Networks where necessary works on a customer's property require disconnection for a short period (usually within the same day) to complete the works safely.
- Any charges that may apply will be billed to the customer directly by ESB Networks
- If a cert is required for reconnection, the customer will be advised by ESB Networks
- Contact ESB Networks Customer Service on 1800 372 757 or +353 21 2386555 for further details.