Rewiring service
What email address will I receive my confirmation email from?
I applied for a Rewiring Service on the ESB Networks Online Account, but I haven't heard an update yet?
To progress with your Rewiring Service Application, payment must be made in full, and the relevant Safe Electric Cert is received.
I want to cancel my order – how do I do that?
To cancel your Rewiring Service order, you must contact our National Customer Contact Centre byemail or phone 1800 372 757 or 021 2386555
How often can I apply for a Rewiring service via the Online Account?
A customer can only apply once for a Rewiring Service against an MPRN on the Online Account. Once that initial application is completed, you will be able to apply again should you need to.
I didn't receive a confirmation email?
Customers will receive confirmation that their application was submitted while on the Online Account and via email to the address associated with the Online Account. The email is sent by no-reply@customerportal.esbnetworks.ie. If you did not receive an email from ESB Networks, you should also look in your junk folder.
