Voltage assessment
I want to cancel my order – how do I do that?
To cancel your Rewiring Service order, you must contact our National Customer Contact Centre by email or phone 1800 372 757 or 021 2386555
How often can I apply for a Voltage Issue Application Service via the Online Account?
A customer can only apply once for a Voltage issue service against an MPRN on the Online Account. Once that case has been investigated and closed, you will be able to apply again should you need to.
I didn't receive a confirmation email?
Customers will receive confirmation that their application was submitted while on the Online Account and via an email to the address associated with the Online Account. The email is sent by no-reply@customerportal.esbnetworks.ie. If you did not receive an email from ESB Networks, you should also look in your junk folder.
