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We install Pay As You Go meters
ESB Networks installs Pay As You Go meters for customers when requested by their respective electricity suppliers. Your new meter will be installed by an ESB Networks' Technician and is already topped up with a small amount of credit to start you off.
About your Pay As You Go meters
ESB Networks installs Pay As You Go meters for customers when requested by their respective electricity suppliers.
To read your meter press the number 9 on the keypad.
To top up:
- You can top up your credit using the keypad on the meter itself
- Press the * key on the keypad. The message “KEYCODE” will be displayed
- Enter the full Top-Up code, followed by # key
- If you enter any number incorrectly, you can erase it by pressing the * key
- When a valid code is entered on the meter, “ACCEPTED"
For more information view our Pay As You Go meter brochure:
Remote Switch Capability of Smart Meters in Vacant Properties
In January 2025, a new suite of smart meter functionality was enabled. This facilitates the remote switch capability of smart meters and is only permitted for the following customer facing service on the instruction of electricity suppliers. At a vacant premises which have a smart meter, both disconnection and reconnection will be processed remotely and without the need to attend the premises. This service has, until now, required a network technician's visit. The new capability will mean we can improve the reconnection time and reduce costs for customers moving into a vacant property.
Moving In To a Vacant Premises
Once a customer has moved out of a property and has closed their electricity supply account, the vacant property can be disconnected on the instruction of their electricity supplier, until a new customer is ready to move in. This service has, until now, required a network technician's visit to premises. The new capability will improve the reconnection time and reduce costs for customers moving into a vacant property.
Moving In FAQs
I'm moving into a new property, how do I reconnect my electricity supply?
Once you have agreed an electricity supply contract, your electricity supplier will process the reconnection on your behalf.
Customers should regard the connection to their property as being LIVE whilst disconnected as the electricity supply could be restored remotely and at any time.
In most cases reconnection will be done remotely. But occasionally an ESB Networks technician may need to attend your premises.
Will I be notified once the electricity supply has been reconnected?
If you have shared your mobile number, you will receive a text message from ESB Networks confirming the reconnection of your supply.
Smart Pay As You Go
Smart Pay-As-You-Go (Smart PAYG) is an optional service offered by electricity suppliers, which allows you to pay in advance for your electricity use. Like other PAYG services available with traditional meters, you must keep your account in credit in order to maintain your electricity supply.
To find out more about Smart PAYG contact your electricity supplier.
Smart Pay As You Go FAQs
Do I need a smart meter for the smart PAYG service?
Yes. If you do not already have a smart meter, you can request one here via the sign up form.
Who should I contact if I have a query about the smart PAYG service?
Contact your electricity supplier for all queries related to the Smart PAYG service.
As a smart PAYG customer, how do I reconnect my electricity supply?
Once you top-up your account your supply will be reconnected. This could take up to 1 hr 15 mins after you top up your account.
Smart PAYG customers should regard the connection to their house as being LIVE whilst disconnected as, once they top up, the electricity supply will be restored remotely and at any time.
In most cases reconnection will be done remotely. But occasionally an ESB Networks technician may need to attend your premises.
Will I be notified once my Smart PAYG supply has been reconnected?
If you have shared your mobile number, you will receive a text message from ESB Networks confirming the reconnection of your supply.
Note
Even if you have a Pay As You Go meter, a meter reader will still call to read the main meter.