Disconnecting Supply

Disconnections should be requested by contacting your supplier and giving your account number or MPRN reference. You can find a list of supplier contact details here or your supplier's telephone number is at the top of your electricity bill. Inform your supplier that you wish to have your supply disconnected. If you have more than one meter, please provide meter numbers (RM Numbers) available on the face of the meter.

Inform your supplier that you wish to have your supply disconnected. If you have more than one meter, please provide meter numbers (RM Numbers) available on the face of the meter.

Meter Types

If you wish to have the meter(s) removed, your supplier can arrange for this to happen at the same time as disconnecting supply.

IMPORTANT: If there is demolition work planned for the building, you must contact your supplier to request a disconnection and make them aware that the service needs to be removed. This will enable your supplier to notify us in advance.

Contact ESB Networks and ask for the meter to be removed.

When you do Contact Us, it is important to have your Meter Point Reference Number (MPRN). The MPRN number can be found on an electricity bill for the meter /connection point. The MPRN number is a unique reference number that tells us exactly where you are on the electricity network.

Phone

1800 372 757 or +353 21 2386555

Email

esbnetworks@esb.ie

If you do not know your MPRN, you can tell us the address of the building and the actual Meter number (RM Number) available on the face of the meter.

Meter types

In certain circumstances, you may wish to arrange for a building's electricity supply to be completely disconnected. This requires a visit from ESB Networks to physically disconnect the supply.

For information on how to disconnect supply, refer to the How to disconnect a building and /or get the meter removed section above.

A Temporary Disconnection may be facilitated directly by ESB Networks where necessary works on a customer's property require disconnection for a short period (usually within the same day) to complete the works safely.

• Any charges that may apply will be billed to the customer directly by ESB Networks
• If a cert is required for reconnection, the customer will be advised by ESB Networks
• Contact ESB Networks Customer Service on 1800 372 757 or +353 21 2386555 for further details.