ESB Networks Online Account FAQs

As a user you can create an account and download your smart meter data, submit a meter reading, find your Meter Point Reference Number (MPRN) and view current power outage information against your registered MPRN(s).  You can also indicate a preference to sign up for our future digital outage notification service and commence a new connection process.  

Yes, you can update your name and mobile number on your ESB Networks Online Account. It is important that you use the name and mobile number that you are registered with your current electricity supplier. 

However, please note that if your details are updated and no longer match the details registered with your energy supplier, you may lose access to the services provided for your Meter Point Reference Number (MPRN) on your ESB Networks Online Account.