Online Connections Application

You will need :

• Name
• Site address
• Correspondence address
• Email address
• Contact phone number
• An OSI map (scale 1:2500 Rural, 1:1000 Urban) with your site clearly marked in red and a site plan map (scale 1:100-1:500) are mandatory. These are the same maps required to obtain planning permission. Please ensure that your building is clearly outlined on these maps in red. Maps can be ordered at www.osi.ie
• Site co-ordinates that provide the precise geographical location of your premises
• The connection capacity you require and details of any heavy loads, such as heat pumps. Please consult your Electrical Contractor to ensure we provide an adequate supply.

You can save your application form and come back to it. The information that you have entered will be saved on the completed sections that you have finished.

If you want to update contact information including contact email address for a job in progress go to My Applications and Track your connection.

OSI map

Scale of 1:2500 is required for rural dwellings and 1:1000 for urban dwellings.

Site Plan

Scale of 1:100 is required for rural dwellings and 1:500 for urban dwellings.

We recommend that you consult your Electrical Contractor, who will be able to advise you on your capacity/ KVA needs.

Please contact the electricity supplier of your choice for information. A list of suppliers can be found here:

www.cru.ie

We recommend speaking to your Electrical Contractor before completing the Connection Capacity section of the form to ensure we provide you with an adequate supply.

Yes. You may apply for multiple connections with a single registration.

Once you have registered, complete the first application form.

It is not possible to apply online for a generator connection. For information on applying for a generator connection, please visit

Generator Connections

Connections less than 29 kVA are Domestic. Connections greater than 29 kVA are Commercial.

You may only view your application online if you registered and submitted a completed application form online.

If you are unable to view the application form online it is likely because:

• You submitted a paper Application Form before registering online. If you supplied your email address with your application, you will be contacted once it is has been reviewed. This may take a few days. If you would like to add an email address to your application, contact us on Customer.New.Connections@esb.ie
• You have yet to complete an Application Form. You can access an application form by selecting ‘New Application’.
• You registered with a different email address than what was provided on your application.
• If you did not provide your email address, or wish to change it after registration, please email us at Customer.New.Connections@esb.ie.

‘Application in Progress’ means:

• You are working on your application form but have not yet submitted it, or
• We have received your application and our New Connections Team is reviewing it
• Once your application has been updated on our system you will be able to track its progress.

The date displayed on your Tracker is the date that your application was processed.

Once your application has been processed by our New Connections Team the status of your application will change to 'Application Submitted'.

The ‘Application Completed’ date marks the date the application is processed by our New Connections Team.

Yes. On My Connection Applications page there is an option to download the application form, which you can print.